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Orders

New Order 5

How to Create an Order in Shiprocket?
How to add an order?
How to create manual order on Shiprocket?
What is Multi Packet Shipment? How to create it?
Learn More About the Shiprocket Orders Screen

Process Order 18

How do I ship an order with Shiprocket?
How do I process or ship my orders in bulk?
How to change the payment mode of my order?
How to download a manifest?
How to verify my orders in Shiprocket?

Pickups 23

What is a pickup ID?
How do I find my pickup ID?
Can shipments be moved from one pickup ID to another?
Pickup ID vs. Manifest ID - Know the Difference
Why I'm unable to request a pickup for my shipments? Please help!

Will I be charged for RTO?
How to block ODA (Out of Delivery Area) pincodes?
How to block RTO (Return to Origin) pincodes?
Why are there additional charges for weight and RTO on my account?
Where can I view my RTO orders?

Delivery Dispute 6

How to raise a delivery dispute in Shiprocket?
How to File a Delivery Dispute for a Missing or Incorrectly Delivered Shipment?
How to raise a complaint for delivery delay?
How to raise an escalation against a fake POD?
What Is RTO Delay Escalation and How to Raise it?

NDR 8

What is NDR?
How to Process an NDR?
What is the process time for NDR?
How to escalate my NDR reattempt request?
How many attempts will be made by the courier company to deliver my order?

What is Shiprocket Direct-Ship?
How to activate Shiprocket Direct-ship?

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