Here's how you can change the payment mode of your COD order:
Activate the Change Payment Mode setting for your account. Click here to learn how.
Go to all orders and filter out your shipment. Currently, this setting is only available for our courier partners Ecom Express and Delhivery.
Next, go to the Payment Column and click on the edit icon to switch your payment mode to Prepaid.
Note: Please ensure that you have received the order payment before changing its payment mode. The payment mode of Prepaid shipments cannot be changed back to COD again. Once the payment mode is changed, you will not be eligible to receive COD remittance for that shipment.