ODA stands for Out of Delivery Area. These are remote areas where the majority of courier partners refuses to deliver orders. This results in RTO and poor customer experience.
In Shiprocket, you can block ODA pincodes by:
Courier: Block all ODA pincodes of the specific courier partner.
Account: Block all ODA pincodes specific to your account for the respective courier partner.
Custom: Block ODA pincodes as per your preference by manually entering the pincodes.
Note: You can view Courier and Account ODA pincodes by clicking the download button.
To know how to block ODA pincodes, follow the steps below:
1. Log in to your account and go to Settings > Courier Selection
2. Here, click on the courier for which you want to block ODA pincodes.
3. Click on the 'Block Pincodes' button to proceed.
4. Select your preferred option and click on submit to save your selection.
You can follow the same steps to unblock the ODA pincodes in future.