Delivery Dispute
Issues with the delivered shipment, Raise issue against wrong shipment status
Shiprocket gives you the option to raise a dispute against your shipment delivery in case you are facing any issues with it. You can raise a delivery d...
Thu, 13 Jul, 2023 at 3:48 PM
Follow the steps below to raise a dispute for your shipment: Step 1: Go to the Order option from the left menu. Step 2: Search the AWB Number f...
Mon, 17 Jul, 2023 at 12:00 PM
Facing a delayed delivery with Shiprocket? Don't worry, resolving it is a breeze! Here's how to raise a complaint for a late shipment: Head to ...
Sun, 14 Jul, 2024 at 8:34 PM
POD or Proof of Delivery is an essential document of eCommerce deliveries. However, sometimes couriers share incomplete or invalid PODs that could hamper th...
Wed, 19 Jul, 2023 at 11:47 AM
The RTO Delay Escalation feature has been implemented to address RTO Delay issues. Previously, there was no way to determine when RTO Shipments would arrive...
Fri, 14 Apr, 2023 at 2:19 PM
Delivery SLAs (Service Level Agreements) are crucial for e-commerce businesses. They set clear expectations for how long it should take for a shipment to r...
Sun, 14 Jul, 2024 at 8:16 PM