Delivery Dispute

Issues with the delivered shipment, Raise issue against wrong shipment status

How to raise a delivery dispute in Shiprocket?
Shiprocket gives you the option to raise a dispute against your shipment delivery in case you are facing any issues with it.  You can raise a delivery d...
Thu, 13 Jul, 2023 at 3:48 PM
How to File a Delivery Dispute for a Missing or Incorrectly Delivered Shipment?
Follow the steps below to raise a dispute for your shipment: Step 1: Go to the Order option from the left menu. Step 2: Search the AWB Number f...
Mon, 17 Jul, 2023 at 12:00 PM
How to raise a complaint for delivery delay?
In case the EDD (Estimated delivery date) is crossed and shipment is still not delivered, we request you to raise the issue to our logistic operations team ...
Mon, 17 Jul, 2023 at 12:30 PM
How to raise an escalation against a fake POD?
POD or Proof of Delivery is an essential document of eCommerce deliveries. However, sometimes couriers share incomplete or invalid PODs that could hamper th...
Wed, 19 Jul, 2023 at 11:47 AM
What Is RTO Delay Escalation and How to Raise it?
The RTO Delay Escalation feature has been implemented to address RTO Delay issues. Previously, there was no way to determine when RTO Shipments would arrive...
Fri, 14 Apr, 2023 at 2:19 PM