Schedule Pickup, Manifest Generation, Delay in Pickup

What is a pickup ID?
Pickup ID is an alphanumeric unique ID that is generated to group all your shipments together based on the pickup address ID, courier, and scheduled date. S...
Wed, 4 Jan, 2023 at 5:39 PM
How do I find my pickup ID?
To find pickup ID, follow the steps below: a) Log in to your account b) Click on Orders and click on the Pickup Tab. c) Here, you'll find the uniq...
Tue, 12 Apr, 2022 at 2:05 PM
Can shipments be moved from one pickup ID to another?
Yes, under certain conditions, this is possible. Assume you have two pickup IDs: SRPID-1001 - Five shipments are scheduled for pickup on the same day. ...
Tue, 12 Apr, 2022 at 2:06 PM
What is the difference between a pickup ID and a Manifest ID?
In Shiprocket, we recently added pickup ID, which allows you to escalate pickup delays. Manifest ID will now be used to report any post-pickup disputes.
Tue, 12 Apr, 2022 at 2:06 PM
Why I'm unable to request a pickup for my shipments? Please help!
You may be unable to request pickup for your shipment for the following reasons: 1) Pickup Error: Pickup Error status for your shipments is displayed wh...
Thu, 13 Jul, 2023 at 1:12 PM
How do I handle pickup delays in my Shiprocket account?
Please be assured that if there is a delay, the Shiprocket team has already escalated it. However, if you are dissatisfied and wish to escalate, please foll...
Tue, 12 Apr, 2022 at 2:09 PM
What is a pickup exception?
The status Pickup exception is marked when the courier company attempted pickup and couldn't complete it due to some reason. It can also occur in cases ...
Wed, 4 Jan, 2023 at 5:25 PM
Can I cancel a picked up shipment?
You can’t cancel a shipment that is picked up. Shipments can only be canceled before handover to couriers. 
Wed, 4 Jan, 2023 at 5:26 PM
What do I do in case of a fake pickup attempt?
Escalation is the way by which Shiprocket provides a shield to its sellers against fake courier remarks. If you feel the pickup exception reason was incorre...
Wed, 4 Jan, 2023 at 5:30 PM
Can I schedule shipment for a future date?
Yes, you can schedule your shipment for a future date. Steps to schedule a future pickup date: Step 1: Choose your courier partner and click on Ship...
Wed, 4 Jan, 2023 at 5:33 PM