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Pickups

Schedule Pickup, Manifest Generation, Delay in Pickup

What is a pickup ID?
A Pickup ID is a unique code assigned by Shiprocket to identify a group of shipments scheduled for pickup together. It considers three factors: Pickup Add...
Sun, 23 Jun, 2024 at 5:46 PM
How do I find my pickup ID?
Locate Your Pickup ID on Shiprocket: Log in to Shiprocket: Access your Shiprocket account using your login credentials. Navigate to Orders: Go to the &...
Sun, 23 Jun, 2024 at 5:53 PM
Can shipments be moved from one pickup ID to another?
Yes, under certain conditions, this is possible. Assume you have two pickup IDs: SRPID-1001 - Five shipments are scheduled for pickup on the same day. ...
Tue, 12 Apr, 2022 at 2:06 PM
Pickup ID vs. Manifest ID - Know the Difference
Pickup ID: Manage pre-pickup concerns. Use it to track upcoming pickups and escalate delays if needed. Manifest ID: Handle post-pickup issues. This ID a...
Sun, 23 Jun, 2024 at 6:08 PM
Why I'm unable to request a pickup for my shipments? Please help!
You may be unable to request pickup for your shipment for the following reasons: 1) Pickup Error: Pickup Error status for your shipments is displayed wh...
Thu, 13 Jul, 2023 at 1:12 PM
How do I handle pickup delays in my Shiprocket account?
Pickup delays happen, but they don't have to stall your business. Here's how to handle them efficiently in your Shiprocket account: 1. Check the ...
Wed, 17 Jul, 2024 at 12:33 PM
What is a pickup exception?
The status Pickup exception is marked when the courier company attempted pickup and couldn't complete it due to some reason. It can also occur in cases ...
Wed, 4 Jan, 2023 at 5:25 PM
Can I cancel a picked up shipment?
You can’t cancel a shipment that is picked up. Shipments can only be canceled before handover to couriers. 
Wed, 4 Jan, 2023 at 5:26 PM
What do I do in case of a fake pickup attempt?
Escalation is the way by which Shiprocket provides a shield to its sellers against fake courier remarks. If you feel the pickup exception reason was incorre...
Wed, 4 Jan, 2023 at 5:30 PM
Can I schedule shipment for a future date?
Yes, you can schedule your shipment for a future date. Steps to schedule a future pickup date: Step 1: Choose your courier partner and click on Ship...
Wed, 4 Jan, 2023 at 5:33 PM