Enter your search term here...
to submit a new ticket
Check ticket status
General FAQs & Settings
Download Shiprocket App
Shiprocket Mobile App: How to add money to my shipping wallet?
Where can I check my Recharge Logs?
What are the basic details required to start shipping with Shiprocket?
Why do I need to add my bank account details?
View all 14
Shiprocket App: How to ship my local orders?
Shiprocket Local: List of courier partners
Why should I choose local delivery?
Is my pincode serviceable for Shiprocket Local delivery?
Shiprocket Local: Packaging tips you should follow
View all 12
Shiprocket App: Explain Weight Discrepancy tab
Shiprocket App: Shipment weight terms you should know
Billing & Recharge
Shiprocket App: All about freight invoices
What are the necessary steps to be fulfilled for hassle-free COD remittance?
Why did you apply additional charges for weight and RTO on my account?
Shiprocket App: When will I receive my COD payment?
What is Shiprocket Postpaid? How do I activate it?
View all 7
Pickup & Delivery
Shiprocket App: How to escalate my order pickup?
Shiprocket App: How to download a POD for my order?
Shiprocket App: How to view RTO orders?
Shiprocket App: My order hasn't been delivered yet. How to escalate it?
Shiprocket App: Can I add my orders in bulk?
View all 8
Orders & Shipments
Shiprocket App: How to process an order?
Shiprocket App: How to print Eway Bill number on the shipping label?
Shiprocket App: How to generate label and invoice for an order?
Shiprocket App: How to generate manifest for multiple orders at once?
Shiprocket App: Can I add my brand logo and product details to the shipping label?
View all 8