FAQs

What is Shiprocket Local? How do I enable it for my account?
Shiprocket Local is a "within city" logistics service that is capable of delivering orders on the same day or even within hours. Currently, as Ind...
Wed, 8 Apr, 2020 at 10:32 AM
Can I ship grocery items through Shiprocket?
Yes, you can ship your grocery and food items such as; pulses, bread, flour, rice, oil, condiments, cereals, canned goods, dairy, frozen food, meat, etc wit...
Wed, 8 Apr, 2020 at 10:33 AM
I want to ship medicines through Shiprocket. Help me!
Yes, you can ship medicines through Shiprocket Local. However, local service is only available for sellers who meet the eligibility criteria of selling &quo...
Wed, 8 Apr, 2020 at 10:33 AM
Shiprocket Local: List of courier partners
Currently, we are integrated with Shadowfax Local and Dunzo for delivering "only essential items". However, we'll soon add more local courier...
Tue, 21 Apr, 2020 at 12:38 PM
Why should I choose local delivery?
As the name suggests, local caters to the needs of a limited geographical area. It would be a perfect choice for any seller who is in the business of: -...
Wed, 8 Apr, 2020 at 10:34 AM
Is my pincode serviceable for Shiprocket Local delivery?
Shiprocket Local is currently serviceable in: Ahmedabad  Bangalore Jaipur Chennai Delhi Faridabad Gurgaon Hyderabad Mumbai Navi Mumbai Noida ...
Thu, 9 Apr, 2020 at 11:52 AM
Shiprocket Local: Packaging tips you should follow
Please follow the below guidelines if you are shipping your order through Shiprocket Local: The maximum package weight should not exceed 15kgs. It i...
Wed, 8 Apr, 2020 at 6:47 PM
Can I cancel my local order on Shiprocket?
Yes, you can cancel your order if it's not in the "pickup scheduled" status.  Our recommendation: Raise a pickup request only when your o...
Mon, 6 Apr, 2020 at 6:10 PM
Is the return functionality available for local deliveries?
Sorry, return functionality is not currently available for local deliveries. 
Mon, 6 Apr, 2020 at 6:10 PM
Shiprocket local: Do you provide same day deliveries?
Yes. Please make sure you generate your order before 9 pm to get same-day deliveries. 
Mon, 6 Apr, 2020 at 6:11 PM