Customer Support

Here's how you can escalate your pickup issues if your shipment doesn't get picked up on time: 1. Open your Shiprocket App and click on '...

Please follow the below steps to download a POD for your order: 1. Open your Shiprocket App and go to View Shipments. 2. Here, based on your order stat...

You can view orders under the 'View Shipment' tab. Here, put a filter on RTO statuses (RTO Initiated, RTO Acknowledged, RTO Delivered, RTO_OFD, RT...

In case the EDD (Estimated delivery date) is crossed and shipment is still not delivered, we request you to raise the issue to our logistic operations team ...

The bulk order processing functionality is only available in our desktop version. 

Here's how you can escalate your NDR reattempt request: 1. Open your Shiprocket App and click on 'View Shipments'. 2. Go to Filters and ...

Shiprocket users can now take action on their NDR shipments directly from their mobile app. Please follow the steps below to know more: 1. Open your Shi...