Pickup & Delivery

Shiprocket App: How to escalate my order pickup?
Here's how you can escalate your pickup issues if your shipment doesn't get picked up on time: 1. Open your Shiprocket App and click on '...
Mon, 14 Dec, 2020 at 4:40 PM
Shiprocket App: How to download a POD for my order?
Please follow the below steps to download a POD for your order: 1. Open your Shiprocket App and go to View Shipments. 2. Here, based on your order stat...
Mon, 14 Dec, 2020 at 4:24 PM
Shiprocket App: How to view RTO orders?
Open the Shiprocket App and navigate to Shipments from the bottom bar. Here, put a filter on RTO statuses (RTO Initiated, RTO Acknowledged, RTO Delivered, R...
Mon, 12 Jul, 2021 at 4:59 PM
Shiprocket App: My order hasn't been delivered yet. How to escalate it?
In case the EDD (Estimated delivery date) is crossed and shipment is still not delivered, we request you to raise the issue to our logistic operations team ...
Tue, 15 Dec, 2020 at 11:50 AM
Shiprocket App: Can I add my orders in bulk?
The bulk order processing functionality is only available in our desktop version. 
Wed, 9 Dec, 2020 at 6:25 PM
Shiprocket App: How to escalate my NDR reattempt request?
Here's how you can escalate your NDR reattempt request: 1. Open your Shiprocket App and click on 'View Shipments'. 2. Go to Filters and ...
Tue, 2 Mar, 2021 at 6:56 PM
Shiprocket App: How to process an NDR shipment?
Shiprocket users can now take action on their NDR shipments directly from their mobile app. Please follow the steps below to know more: 1. Open your Shi...
Tue, 2 Mar, 2021 at 6:56 PM
Shiprocket App: What are the various pickup statuses?
The following are the five pickup stages: a) Pickup Scheduled: The status 'Pickup Scheduled' is assigned to an order for which the Pickup Requ...
Mon, 12 Jul, 2021 at 5:20 PM