Customer Support

Here's how you can escalate your pickup issues if your shipment doesn't get picked up on time: 1. Open your Shiprocket App and click on 'Vie...

In case the EDD (Estimated delivery date) is crossed and shipment is still not delivered, we request you to raise the issue to our logistic operations team ...

Here's how you can escalate your NDR reattempt request: 1. Open your Shiprocket App and click on 'View Shipments'. 2. Go to Filters and app...

Shiprocket users can now take action on their NDR shipments directly from their mobile app. Please follow the steps below to know more: 1. Open your Shi...