Customer Support

Here are the basic steps to get started: 1. Open your Shiprocket App and click on Create New Shipment. If you're using our iOS app then click on &qu...

Eway Bill Number: Under GST Act, It is mandatory to enter Eway bill number for shipping of goods from one place to another, either inter-state or intra-stat...

Please follow the below steps: 1. Open your Shiprocket App and go to View Shipments. 2. Here select the order for which you want to generate label and ...

Sorry, you can only download a single manifest per order. Please log in to our desktop version to use this functionality. 

Yes, you can easily do it by going to your account settings. Here, select the third label format. It's compatible with your thermal printer and has comp...

You can create the following orders in your Shiprocket mobile app: Forward Order: A new order that you have received through your website or sales chann...

Follow the steps below to know how to create a return order:  1. Open your Shiprocket app and click on the Return Order tab on your homepage. If you are us...

Yes, even if you've generated a manifest for your shipment, you can still reassign it to a different courier partner. Please follow the steps below to l...