General FAQs & Settings
Download the Shiprocket App to ship your orders anytime, anywhere in India with over 17+ courier partners.
Mon, 14 Dec, 2020 at 3:08 PM
Please follow the steps below to add money to your wallet: 1. Open your Shiprocket mobile app and go to wallet. 2. Select your preferred amount. ...
Mon, 14 Dec, 2020 at 3:41 PM
To see your recharge logs: Go to the bottom bar and click on the More tab. Here, click on Wallet & Passbook section. Click on View Transaction Hi...
Mon, 5 Apr, 2021 at 5:54 PM
Basic steps to get started: Fill your company details - Add your company name, website address, billing and shipping address, bank account details, etc...
Tue, 8 Dec, 2020 at 9:13 PM
We need your bank account details to transfer your COD amount.
Tue, 8 Dec, 2020 at 9:15 PM
To change your courier settings; 1. Go to the bottom menu and click on the More icon. 2. Scroll below and click on Settings. Here, click on Couriers &g...
Mon, 5 Apr, 2021 at 6:21 PM
Know Your Customer, commonly known as KYC, enables us to validate the identity of its customers. You only need to do this once as a first-time customer. ...
Mon, 5 Apr, 2021 at 6:31 PM
Please log in your Shiprocket account via desktop or laptop to access channel integration functionality.
Tue, 8 Dec, 2020 at 9:35 PM
Please follow the steps below to set the courier priority in your Shiprocket App: a) Go to the bottom menu and click on the More icon. b) Here, go to s...
Mon, 5 Apr, 2021 at 6:23 PM
Use our Rate Calculator to check the shipping cost of your shipments. For this; 1. Go to the left menu and click on Rate Calculator 2. In the Shipping ...
Thu, 28 Jan, 2021 at 5:37 PM