Customer Support

To see your recharge logs: Go to the bottom bar and click on the More tab. Here, click on Wallet & Passbook section. Click on View Transaction Hi...

To change your courier settings; 1. Go to the bottom menu and click on the More icon. 2. Scroll below and click on Settings. Here, click on Couriers &g...

Know Your Customer, commonly known as KYC, enables us to validate the identity of its customers. You only need to do this once as a first-time customer. ...

Please log in your Shiprocket account via desktop or laptop to access channel integration functionality.

Please follow the steps below to set the courier priority in your Shiprocket App: a) Go to the bottom menu and click on the More icon. b) Here, go to s...

You can now create a database of your customers' details in Shiprocket App. This will let you add pre-filled information at the time of shipment creatio...

If you are facing any issue with your order, simply click on the More icon to view your KAM or support details. You can also write to us at support@shiprock...