Know Your Customer, commonly known as KYC, enables us to validate the identity of its customers. You only need to do this once as a first-time customer.


Follow the steps below to know how to complete your KYC verification:


For Individual


1. Complete Your Photo Identification


For this, tap on the photo identification bar and allow Shiprocket to take your selfie image. Make sure your selfie is clear and visible. 



2. Automated Aadhaar OTP Verification or Manual KYC


a) Aadhaar OTP Verification


Simply enter your 12 digit Aadhaar number to generate an OTP. Enter this OTP to complete your KYC verification in less than 30 seconds.


b) Document Verification


Select your document type and upload its image(s). Make sure all images are correct and belong to you. Images should be clear to read. 


Finally, click on Submit to proceed with your verification. 



For Company


1. Select Your Company Type 



2. Complete Your Photo Identification


For this, tap on the photo identification bar and allow Shiprocket to take your selfie image. Make sure your selfie is clear and visible.


3. Automated GSTIN OTP Verification or Manual KYC


a) Automated GSTIN OTP Verification


Enter your 15-digit GST number to generate OTP for KYC verification. Enter the OTP received on your registered mobile number and verify your KYC in 30 seconds.


Note: For Sole Proprietors: You can also choose to verify your KYC using your Aadhaar details.



b) Documents Verification


Select your document type and upload its image(s). Make sure all images are correct and belong to you. Images should be clear to read. 


Finally, click on Submit and Verify Documents to proceed with your verification. 


Note: PAN card is mandatory if you're completing your KYC as a company.