Buyer Communication
Whatsapp Communication, Email & SMS Communication, Customize Shipment Status
Shiprocket sends order notifications to your buyers at every order stage, such as Order Packed, Shipped, Out for Delivery, Delivered, etc. However, buyer co...
Tue, 16 Jun, 2020 at 7:17 PM
Follow the steps below to understand how to customize your email notifications: Go to Settings > Notifications > Buyer Communication > Email ...
Wed, 19 Jul, 2023 at 11:26 AM
Order notifications help you build a great post-purchase experience for your customers. Here's why we send order notifications to your buyers at every o...
Wed, 19 Jul, 2023 at 11:29 AM
WhatsApp communication is a proactive method of providing live tracking updates to buyers regarding the movement of their orders. This is an engagement...
Fri, 3 Feb, 2023 at 4:25 PM
To select or customize the flow of WhatsApp Communication, you can use our predefined message list that is sent to buyers. You can choose at least one or al...
Fri, 3 Feb, 2023 at 4:29 PM
Follow the listed below steps to enable or disable WhatsApp communication: Step 1: Go to the settings option of your Shiprocket account. Step 2...
Fri, 3 Feb, 2023 at 4:35 PM
We apologize, but at the moment we do not offer a "buy now, pay later" model. Payment for all transactions will be deducted from your wallet balan...
Fri, 3 Feb, 2023 at 4:36 PM
The followings are the benefits of WhatsApp Communication: To keep your buyers updated in a Non-intrusive manner To reduce post purchase anxiety ...
Fri, 3 Feb, 2023 at 4:37 PM
To take a demo of WhatsApp communication, follow the listed below steps: Step 1: Go to the settings option of your Shiprocket account. Step 2:...
Fri, 3 Feb, 2023 at 4:39 PM
The price of this feature is also very affordable to perfectly fit within all sizes of budgets. You will be charged a minimal Rs 0.99 per message or an aver...
Fri, 3 Feb, 2023 at 4:40 PM