WhatsApp communication is a proactive method of providing live tracking updates to buyers regarding the movement of their orders.
This is an engagement driving feature where we will send Order Tracking Status updates to your buyers on Whatsapp which will ultimately result in the reduction of your customer queries and also helps to reduce post-purchase anxiety for your buyers.
Benefits of WhatsApp Communication:
- To keep your buyers updated in a Non-intrusive manner
- To reduce post purchase anxiety
- Improve read rate to 94% & Reduce customer queries by 30%
Pricing of Live Whatsapp Communication on Order Status
The price of this feature is also very affordable to perfectly fit within all sizes of budgets. You will be charged a minimal Rs 0.99 per message or an average of Rs 6.99 per order in which we sent 7 different status (excluding GST).