Customer Support

Account Setup 4

• Download Shiprocket App
• Why do I need to add my bank account details?
• Shiprocket App: Can I add my brand logo and product details to the shipping label?
• Can I integrate my sales channel using Shiprocket app?

Tracking and Notifications 2

• Shiprocket App: Explain Weight Discrepancy tab
• Shiprocket App: Shipment weight terms you should know

Order Management 2

• How to create a return order in Shiprocket App?
• Is it possible to reassign my shipment to a different courier partner once the manifest has been generated?

Billing & Recharge 4

• Why did you apply additional charges for weight and RTO on my account?
• Shiprocket App: When will I receive my COD payment?
• Shiprocket App: All about freight invoices
• Explaining Shiprocket Passbook Charges