"This functionality is only available in Shiprocket iOS app."


Please follow the steps below to create a return order in Shiprocket App:


1. Go to the homepage and click on the new 'Return' section.



2. Start creating a return order by adding;


- Pickup POC Details (Your buyer's address)

- Delivery Address (Your office or warehouse address)

- The reason for return. You can also add additional comments here. 

- Upload images of your order (this step is optional)



3. Click on Proceed to add your product details and shipment weight.



4. Next, find a courier partner and request a pickup for your return order.