Customer Support

Weight Charges: You will see this charge when there's a difference between the entered and charged weight shared by the courier. However, you can always...

You will receive the COD amount in your bank account after 8 -9 days of order delivery. To check your COD remittance: 1. Go to your left menu and click ...

At ShipRocket, we bill our customers twice in a month, therefore you would receive freight invoices at the mid and end of every month. What is a freight...

Here’s everything you need to know about Shiprocket Passbook charges: Freight Charge- The forward shipment charge gets debited from your Shiprocket wallet ...

To learn how to recharge your wallet, please follow the steps below: 1. Sign in to your Shiprocket account and select the Recharge button in the top bar...