Customer Support

Company Settings 6

• What are the basic details required to start shipping with Shiprocket?
• My Bank Verification Got Failed. What Now?
• How do I get KYC verified?
• Shiprocket: What documents are required for KYC verification?
• My KYC verification failed. What should I do now?

View all 6

Billing Settings 3

• How many times do I get freight invoices in a month?
• Please explain the Paid and Unpaid Freight Invoices.
• How can I pay my shipping invoice?

API Settings 3

• Shiprocket API Document Helpsheet
• How to create an API user? Can I have more than one API users?
• Facing issue with API integration. Help me!

User Role Management 1

• How to create Multi-users?