After submission of details, Shiprocket team manually checks your entries within 24 - 48 business hours & approves or rejects your application based on what they find.
Here's why your KYC verification may have failed:
1. Name on both documents does not match
2. Uploaded images are not clear
3. Uploaded photocopy image does not match with the original document image
4. Mentioned document ID is Incorrect
5. Uploaded documents are not valid ones
6. Same document image uploaded for both documents
7. Document belong to an underage person
8. Selfie is invalid