Know Your Customer, commonly known as KYC, enables us to validate the identity of its customers. You only need to do this once as a first-time customer.


Follow the steps below to know how to complete your KYC verification:


You can access the KYC screen directly from the homepage or from Settings.


For Individual:


1. Complete Your Photo Identification



For this, switch on your webcam and allow Shiprocket to take your selfie image. Make sure your selfie is clear and visible. Click on "Save Image" to proceed.


2. Express KYC or Manual KYC


a) Express KYC - Get KYC verified in 30 seconds


Simply enter your 12-digit Aadhaar number to generate an OTP. Enter this OTP to complete your KYC verification in less than 30 seconds.


b) Manual KYC - Get KYC verified in 2-3 business days  


Select your document type and upload its image(s). Make sure all images are correct and belong to you. Images should be clear to read. 


Finally, click on Submit and Verify Documents to proceed with your verification. 



For Company


1. Select your company type from the drop-down.

2. Complete Your Photo Identification

Switch on your webcam and allow Shiprocket to take your selfie image. Make sure your selfie is clear and visible. Click on "Save Image" to proceed.


3. Express KYC or Manual KYC


a) Express KYC - Get KYC verified in 30 seconds

Enter your 15-digit GST number to generate OTP for KYC verification. Enter the OTP received on your registered mobile number and verify your KYC in 30 seconds.


Note: For Sole Proprietors: You can also choose to verify your KYC using your Aadhaar details.


b) Manual KYC - Get KYC verified in 2-3 business days


Select your document type and upload its image(s). Make sure all images are correct and belong to you. Images should be clear to read. 

Note: PAN Card is mandatory for company KYC except in the case of a Sole Proprietorship.


Finally, click on Submit and Verify Documents to proceed with your verification.