Return

Return Order Management, Return Requests, Return Pickup Scheduled, Return Cancellation

How to add a return order?
There are two main ways through which you can create return orders : From ‘Delivered’ orders Manual Reverse orders. 1. From Delivered Orders - Pleas...
Fri, 27 Oct, 2023 at 11:33 AM
How to reassign a return order?
Ever assigned a courier for a return order only to realize a different one might be a better fit? Shiprocket allows you to easily reassign couriers for retu...
Sat, 13 Jul, 2024 at 1:09 PM
How to process a New Return Request?
New Return Request? Shiprocket Makes it Easy! Here's how to handle a new return request with Shiprocket: Review the Request: You'll receive a no...
Sat, 13 Jul, 2024 at 1:51 PM
How to cancel a return order?
There are two ways to cancel a return order in Shiprocket: 1. Cancel automated return requests: a) Go to Returns from the left menu and select...
Fri, 27 Oct, 2023 at 4:36 PM
How to enable Quality Check for Returns?
Follow the listed below steps to easily enable Quality Check for Returns:  Step 1: Go to the Settings option from the left menu. Step 2: Click on...
Fri, 27 Oct, 2023 at 4:46 PM
How do I enable ‘Returns’ on my Post Ship tracking page?
Shiprocket sellers can now accept returns for their products directly from their Post Ship tracking page. How to set up your own tracking page? Step...
Fri, 27 Oct, 2023 at 3:50 PM
What happens if Quality Check fails for a Return?
If Quality Check fails during a pick-up, the return will be declined by the pickup executive. The status of your Quality Checks can be tracked directly ...
Thu, 10 Feb, 2022 at 7:12 PM