Return
Return Order Management, Return Requests, Return Pickup Scheduled, Return Cancellation
There are two main ways through which you can create return orders : From ‘Delivered’ orders Manual Reverse orders. 1. From Delivered Orders - Pleas...
Thu, 19 Nov, 2020 at 11:41 AM
Please follow the steps below to re-assign a return order: 1. Go to 'Returns' from the left menu and click on 'All Return Orders'. 2. C...
Tue, 19 Jan, 2021 at 9:49 AM
To process the new returns on the shiprocket panel follow the below steps: a) Go to Returns >> Return Request page. Click on the accept button to ...
Thu, 10 Feb, 2022 at 7:04 PM
There are two ways to cancel a return order in Shiprocket: 1. Cancel automated return requests: a) Go to Returns from the left menu and select...
Tue, 19 Jan, 2021 at 12:28 PM
You can enable Quality Check for all the returns from QC Settings in the Returns tab: Select “QC Settings” from the Returns tab submenu. Here, turn...
Thu, 10 Feb, 2022 at 7:11 PM
Shiprocket sellers can now accept returns for their products directly from their Post Ship tracking page. How to set up your own tracking page? Se...
Fri, 3 Sep, 2021 at 10:39 AM
If Quality Check fails during a pick-up, the return will be declined by the pickup executive. The status of your Quality Checks can be tracked directly ...
Thu, 10 Feb, 2022 at 7:12 PM