There are two ways to cancel a return order in Shiprocket:



1. Cancel automated return requests:



a) Go to Returns from the left menu and select All Return Orders.

b) Here, click on the Return Requested tab and scroll left to cancel the automated return request. 



c) Next, share a reason for the cancellation. The same reason will be shared with your buyer. 



2. Cancel manually added return orders


a) Go to Returns from the left menu and select All Return Orders.

b) Go to All Returns tab and scroll left to cancel your order.





Note: Cancellation functionality is not available in out for pickup status.