How to reassign a return order? : Customer Support

How to reassign a return order? Print

Modified on: Tue, 19 Jan, 2021 at 9:49 AM

Please follow the steps below to re-assign a return order:

1. Go to 'Returns' from the left menu and click on 'All Return Orders'.

2. Click on the Order ID to view complete details of your order.

3. Scroll down and click on the Re-Assign button to choose a different courier partner.

Note: This functionality is not available in Out for Pickup status.

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