RTO Score

Enable or Disable RTO Score, RTO Predicted Orders, RTO Score Features

What is the RTO score feature for you?
RTO score feature is a data analytics product, powered by Risk AI built on 4.8 billion data points. It computes RTO risk scores on the basis of various fa...
Wed, 3 Apr, 2024 at 6:51 PM
How can I enable or disable RTO score?
To enable or disable the RTO score, follow these steps: Step 1: Go to the settings menu. Step 2: Locate the Shipment feature section. ...
Fri, 3 Feb, 2023 at 4:13 PM
What is High or low RTO predicted order?
An order is tagged as High RTO when our analytical model identifies the buyer as risky based on multiple parameters like incorrect address, Incorrect mobi...
Wed, 3 Apr, 2024 at 6:53 PM
What are the benefits of the RTO Score Feature?
The RTO Score Feature powered by Risk AI, offers several benefits for businesses.  One of the main benefits is that it helps to save on inventory and s...
Wed, 3 Apr, 2024 at 6:53 PM
What action can I take on High & Low RTO?
For High RTO orders, it is recommended to connect with buyers through Customer connect and confirm the order and address details, before shipping.  For...
Wed, 3 Apr, 2024 at 6:54 PM
How much will RTO Score cost me?
RTO Score feature will charge Rs. 2.49/- per order on all COD orders
Wed, 3 Apr, 2024 at 6:54 PM
Can I use RTO Score feature now and Pay later?
No, we do not operate on use now and pay later models. Payment is required at the time of activation.
Fri, 3 Feb, 2023 at 4:21 PM
Will I be charged for my RTO score free trial period?
No. You will not be charged for RTO score during your free trial period. However, charges will be deducted from your wallet, post the expiry of your trial p...
Wed, 3 Apr, 2024 at 6:55 PM
How to use the Customer Connect on RTO score?
For all high risk orders, you can call the buyer through the Customer Connect module. Select the number or enter the number that you want to use for calli...
Wed, 3 Apr, 2024 at 6:55 PM
The buyer has DND enabled on his/her number. What should I do?
As the buyer has DND enabled on his/her number, the buyer could not be connected through the in-built customer connect module.  However, it is recommen...
Wed, 3 Apr, 2024 at 6:56 PM