Process Refund, Refund Issues, Modes of Refund, Auto Refund.

How to edit and customise refund settings?
Please follow the steps below to edit and customise refund settings:  1. Log in to your Shiprocket account and go to the Buyer Experience option and Ret...
Mon, 17 Jul, 2023 at 1:14 PM
What are the modes of Refund I can offer to my customers?
There are 2 modes of refund powered by Shiprocket. Store Credit: If the buyer has chosen Store Credit as a refund option, you can create a Disco...
Fri, 27 Oct, 2023 at 4:52 PM
Can I decide when to initiate a refund on a return order?
Yes, after enabling Returns for your customers, you’ll have the option to choose at any point during the Return Order Shipment Journey, you would want to pr...
Fri, 27 Oct, 2023 at 5:23 PM
How can I auto refund a buyer?
NOTE: Currently, Auto Refund feature is only available for Shopify and Woocommerce Channel. You can auto refund your buyers in Store Credits only. To en...
Mon, 30 Oct, 2023 at 10:16 AM
How to activate “refund” on my post ship tracking page?
The new refund option is an advancement and a final step in our already existing return flow. It facilitates you to capture your customers' refund prefe...
Fri, 3 Sep, 2021 at 10:46 AM