NOTE: Currently, Auto Refund feature is only available for Shopify Channel.
Currently, you can auto refund your buyers in Store Credits only. To enable the Auto Refund settings follow the below steps:
Go to Settings> Return & Refund> Refund Settings.
Turn on the toggle for “Auto Refund in case of Store Credits”. (This will enable auto refund for Shopify Store Credits).
Your buyer will be notified via email, SMS of the refund status.
The auto refund process for QC and Non QC products triggers at different stages.
For QC Products: Auto refund will trigger at the defined Return Order Stage in settings.
For Non QC Products: Auto refund will trigger only after the order is marked Acknowledged.