Can I decide when to initiate a refund on a return order? : Customer Support

Can I decide when to initiate a refund on a return order? Print

Modified on: Thu, 10 Feb, 2022 at 7:29 PM

Yes, after enabling Returns for your customers, you’ll have the option to choose at any point during the Return Order Shipment Journey, you would want to process the Refund.

Go to the option “Select Return Order Status to Process Refund”.

You can select either Picked Up, Delivered, or Acknowledged Status from the dropdown.

Did you find it helpful? Yes No

Can I decide when to initiate a refund on a return order? Print

Related Articles