Customer Support

Shipcoin is Shiprocket's loyalty program for registered myShiprocket users. Customers earn Shipcoins for every order delivered to a registered myShiproc...

Users earn Shipcoins for every order delivered by Shiprocket. They receive either 1% of the order value or a minimum of 250 Shipcoins, whichever is lower.

Shipcoins remain valid for 12 months from the date they are credited to your wallet. For instance, Shipcoins earned on August 1, 2023, will expire on July 3...

Shipcoins can be used to redeem attractive gifts and rewards from top brands. Explore the list of brands here!

Shipcoins are credited to your account upon each order delivery. You can use these Shipcoins to purchase various services online through our partner payment...

No, Shipcoins cannot be transferred to any other member, including friends or family.

You can redeem a maximum of 100 Shipcoins in a single transaction.

Shipcoins, once used, cannot be refunded automatically. However, after verifying the orders, the Shiprocket Team can manually process a refund of Shipcoins.

To apply your Shipcoins for a discount, follow these steps: Step 1: Check your Shipcoins balance in the myShiprocket app. Step 2: Visit any Shipcoin me...