Order Processing

How can I access and monitor orders received through the ONDC channel?
You can easily track ONDC orders through multiple ways: Shiprocket Account: You'll find all ONDC orders neatly organised in your Shiprocket account&...
Wed, 6 Sep, 2023 at 3:49 PM
Do all orders received through ONDC require shipment exclusively through Shiprocket?
Yes, all orders received through ONDC will be accessible within your Shopify account; however, they must be processed for shipment through Shiprocket.
Wed, 6 Sep, 2023 at 3:50 PM
Is Shiprocket planning to implement specific courier rules to identify such orders?
When these orders are sent to Shiprocket for shipment, they will be processed as standard Shopify orders, and all existing courier rules will apply to them....
Wed, 6 Sep, 2023 at 3:51 PM
Are there specific ONDC brand packaging requirements for shipping the products?
Absolutely, you have the flexibility to use your own branded packaging for shipping.
Wed, 6 Sep, 2023 at 3:53 PM