Customer Support

Billing & Remittance 6

• What are the necessary steps to be fulfilled for hassle free COD remittance?
• I want to check how much COD is pending to be remitted?
• I want to upgrade my Shiprocket plan. How do I do it?
• How soon can I receive my COD amount in my bank account?
• What is Shiprocket Postpaid? How do I activate it?

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Invoice Management 6

• How to generate invoice and label for single and bulk order?
• How many times do I get freight invoices in a month?
• Please explain the Paid and Unpaid Freight Invoices
• How to print eway bill number on shipping label?
• What happens if I don't pay my invoice?

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My Account Billing 1

• Where can I see the recharge history for my previous transactions?

Shiprocket Wallet 3

• I'm not able to recharge my wallet. Please help!
• Can I get my COD payment directly in my Shiprocket wallet?
• My transaction is successful, but I haven't received money in my Shiprocket wallet