While focusing on growing your business is important, staying on top of your Shiprocket invoices is crucial to avoid any disruptions. Let's explore what happens if your invoices remain unpaid:
Freight invoice-
- Delayed COD Remittance: Shiprocket might hold onto 1.5 times the amount of your COD (Cash on Delivery) earnings until your invoice is settled. This can impact your cash flow.
SaaS invoice-
- Account Suspension: For SaaS (Software as a Service) invoices, Shiprocket allows a grace period after the due date. However, if the invoice remains unpaid after this period, your account might be suspended. This could limit your access to shipping services and features.
- Downgrade to Free Plan: If your account is suspended and no action is taken, you might be automatically downgraded to the free Shiprocket plan, which has limited features and shipment quotas.
Here's what you can do to avoid these consequences:
Set Up Reminders: Consider setting calendar reminders or notifications to ensure timely payments.
Contact Support: If you encounter any difficulties regarding your invoice or payment options, don't hesitate to reach out to Shiprocket's customer support team or create ticket. They can assist you in resolving the issue.