Manifest ID: Beyond Pickups - While Manifest IDs were previously used for both pickups and post-pickup concerns, their role has been refined.

  • Proof of Pickup: The Manifest ID still serves as a key document during the pickup process. It acts as proof that you handed the shipment(s) to the courier company representative.

  • Post-Pickup Issues: Now, the Manifest ID becomes even more crucial for addressing any problems that arise after the courier has collected your packages. This can include issues like tracking discrepancies, delivery exceptions, or shipment damage.

Remember: Manifest IDs are essential for all post-pickup communication with Shiprocket regarding your shipments.