All customer issues and concerns are conveniently accessible through the 'Grievance' tab within the ONDC Dashboard. This tab compiles and displays concerns raised by buyers. Our dedicated Shiprocket team will be responsible for addressing these issues promptly. Moreover, you also have the ability to view these customer concerns for your transparency and awareness.
What is the process for identifying and addressing customer concerns effectively? Print
Modified on: Wed, 6 Sep, 2023 at 4:12 PM
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