General FAQs & Settings

I want to add my customer details in Shiprocket App
You can now create a database of your customers' details in Shiprocket App. This will let you add pre-filled information at the time of shipment creati...
Mon, 5 Apr, 2021 at 6:59 PM
How to create a return order in Shiprocket App?
"This functionality is only available in Shiprocket iOS app." Please follow the steps below to create a return order in Shiprocket App: 1....
Thu, 28 Jan, 2021 at 7:11 PM
I have an issue with my order. How do I contact the support team?
If you are facing any issue with your order, simply click on the More icon to view your KAM or support details. You can also write to us at support@shiprock...
Mon, 5 Apr, 2021 at 6:31 PM
Can I integrate my sales channel using Shiprocket app?
Currently, you have to visit our web panel to integrate your sales channels. You can log in here
Mon, 5 Apr, 2021 at 6:35 PM