Customer Support

The new refund option is an advancement and a final step in our already existing return flow. It facilitates you to capture your customers' refund pref...

Please follow the steps below to know how to enter refund details while creating a new return order: 1. Log in to your Shiprocket account and go Returns...

There are 3 modes of refund powered by Shiprocket. Store Credit: If the buyer has chosen Store Credit as a refund option, you can create a Discount Co...

Yes, after enabling Returns for your customers, you’ll have the option to choose at any point during the Return Order Shipment Journey, you would want to pr...

NOTE: Currently, Auto Refund feature is only available for Shopify Channel. Currently, you can auto refund your buyers in Store Credits only. To enable ...