Customer Support

Returns 14

• How to add a return order?
• How to process a New Return Request?
• How to reassign a return order?
• There are only three couriers available for return pickup. Why?
• How to cancel a return order?

View all 14

Refunds 5

• Understanding the new refund process by Shiprocket
• How to add refund details while creating a return order?
• What are the modes of Refund I can offer to my customers?
• Can I decide when to initiate a refund on a return order?
• How can I auto refund a buyer?