Shipment Weight
Weight discrepancy arises when there's a difference between the weight given by the seller and the courier company. During this period, Shiprocket put t...
Fri, 24 Sep, 2021 at 6:05 PM
If you do not agree with the charged amount against your order's weight, you can raise a dispute for it at Shiprocket. This is called a weight discrepan...
Fri, 4 Mar, 2022 at 1:31 PM
The Weight Discrepancy tab is under the Weight Panel of your Shiprocket account. Under this, you'll find the following categories: Order Nu...
Wed, 13 Apr, 2022 at 2:26 PM
Different types of weight terminology used in the platform are mentioned below:- Entered Weight: It is the weight that the seller enters into the panel w...
Wed, 13 Apr, 2022 at 6:36 PM
Packaging tips can help you reduce weight errors in shipping. Some of these are- The size of your package must be such that it exactly fits the product...
Thu, 31 Jan, 2019 at 12:38 PM
Determine the volumetric weight of a box: Divide the cubic size* of the package by 5,000* (in cm) to determine the volumetric weight in kilograms. Incr...
Mon, 8 Nov, 2021 at 12:03 PM
Once you raise a weight dispute, it gets forwarded to our weight experts at Shiprocket. Therefore, it takes a minimum of 7 days to get back to you with a re...
Fri, 13 Nov, 2020 at 12:30 AM
When a weight discrepancy raised against a shipment, we put your wallet amount on-hold. The on-hold amount is the additional charge that the courier has app...
Fri, 13 Nov, 2020 at 12:40 AM
You can now freeze your product's actual weight & dimensions to avoid frequent weight discrepancies. For this: a) Log in to your Shiprocket acco...
Wed, 13 Apr, 2022 at 6:45 PM