Customer Support

Shipment Weight 11

• Why there is a weight discrepancy pop up on my screen?
• If I do not agree with the charged weight, what are the next steps to follow?
• Please explain the weight reconciliation tab
• Explain the different types of weight terminology used in the platform?
• What is the weight dispute manager?

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Weight Discrepancy Report 1

• Can I download all the weight discrepancy order report?