Customer Support

Shipment Weight 9

• Why there is a weight discrepancy pop up on my screen?
• If I do not agree with the charged weight, what are the next steps to follow?
• Please explain the Weight Discrepancy tab + [Video Guide]
• Explain the different types of weight terminology used in the platform? + [Video Guide]
• What are the packaging tips to reduce weight errors in shipping?

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Weight Discrepancy Report 1

• How do I export the Weight Discrepancy report?