Shipment Pickup

What if my pickup is delayed?
Your order will get picked up, once its status is updated as Pickup Scheduled in the Pickups tab.  You can also refer Different Pickup stages to know mo...
Tue, 10 Nov, 2020 at 1:15 AM
What are the different stages of Pick up in ShipRocket Panel ?
A pickup is the final stage of the order processing, implying that the courier company is ready to receive the shipment.   The various stages of the Pic...
Wed, 30 Jan, 2019 at 1:31 PM
Do ShipRocket’s carriers have S.L.A.’s defined for late deliveries, pick ups, etc.?
Shiprocket indeed has defined S.L.A.’s for late deliveries, pick ups, etc. Pickup SLA: The pick-up S.L.A. is defined for the first attempt for picku...
Wed, 30 Jan, 2019 at 1:53 PM
Why do I get a pickup error?
Pickup error is one of the 5 pickup statuses that can be seen in the Pickups tab.  Pickup Error status for your shipments can be seen when either the o...
Wed, 30 Jan, 2019 at 1:43 PM
How can I track my out for pickup shipments?
You can track the shipments that are out for pickup in your Shiprocket panel. To do so- Go to the Shipments option from the left panel. The Tracking t...
Tue, 10 Nov, 2020 at 12:57 AM
How do I check pick up performance , processing time vis-a-vis the other sellers in Shiprocket?
Shiprocket panel does not permit you to access other sellers' data. However, you can check your account's pickup performance directly from the Shi...
Wed, 21 Oct, 2020 at 4:25 PM
Do you have carriers who will ship perfumes, deodorants, liquid items, milk products?
At the moment, we do not have carriers who ship these items as they are considered as dangerous/prohibited goods. To know more about DG goods, please click ...
Tue, 10 Nov, 2020 at 12:59 AM
Why is a manifest required?
It is important to create a manifest as it is needed to batch your shipments together. A manifest is a proof of handing over shipments to the courier partne...
Tue, 10 Nov, 2020 at 1:02 AM
Can I print Manifests of Orders in Bulk?
It is indeed possible to print the manifest of orders in bulk.  Described below is the process which will help you do so- 1. Orders tab-> Pickups...
Mon, 28 Jan, 2019 at 4:04 PM
Can I reassign the courier company, once manifest is generated?
It is indeed possible to reassign a courier once manifest has been generated. Described below is the process which helps you do so: 1. Go to Orders→ ...
Tue, 10 Nov, 2020 at 1:12 AM