Listed below is how the Return Process work:
Step 1: Buyer requests Return from Tracking Page.
Step 2: You have the option to accept/decline the Return Requests depending on your return policy.
Step 3: If you are accepting the return request raised by your buyer, schedule pickup for return.
Step 4: You can process refund or send Payout Links with RazorpayX Integration.
Step 5: Once the package received at warehouse, acknowledge the returned product(s) and auto restock accordingly.
NOTE: Currently, Auto Refund, Auto Status Update and Auto Restock features are available for Shopify & Woocommerce Channel Click Here to explore more.