Customer Support

Shipment Delivery 7

• How to raise a complaint for delivery delay?
• My customer hasn't received his product/shipment/order. What should I do?
• Can I change the delivery date for my order?
• What do you mean by the expected delivery date?
• How to download POD for my order?

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Shipping Insurance 1

• Do you offer shipping insurance? Is there any maximum coverage amount?

International Shipping 9

• What documents are required for International shipping?
• Can I do bulk shipping or label assignment for international orders ?
• Which all courier partners do we support for international shipping?
• Where can I see my international orders in Shiprocket ?
• Do We Process International COD?

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