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Shipping Queries
Shipment Pickup
9
What if my pickup is delayed?
How do I print a Manifest?
Why do I get a pickup error?
What are the different stages of Pick up in ShipRocket Panel ?
Do you have carriers who will ship perfumes, deodorants, liquid items, milk products?
See all 9 articles
Shipment Delivery
5
Do ShipRocket’s carriers have S.L.A.’s defined for late deliveries, pick ups, etc.?
When should I raise a complaint for delay in delivery?
My customer hasn't received his product/shipment/order. What should I do?
Can I change the delivery date for my order?
What do you mean by the expected delivery date?
Shipment Weight
6
If I do not agree with the charged weight, what are the next steps to follow?
Explain the different types of weight terminology used in the platform?
What is the weight dispute manager?
How many days I have to raise a weight dispute?
How can I raise a weight dispute?
See all 6 articles
Shipping Insurance
1
Do you offer shipping insurance? Is there any maximum coverage amount?
International Shipping
9
What documents are required for International shipping?
Can I do bulk shipping or label assignment for international orders ?
Which all courier partners do we support for international shipping?
Where can I see my international orders in Shiprocket ?
Do We Process International COD?
See all 9 articles