Customer Support

Introduction 11

• What is Shiprocket Fulfillment?
• How does SRF work?
• What is GRN?
• What happens when the product goes out of stock?
• How do you add products to your Shiprocket Fulfillment Account?

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SRF Pricing 2

• What exactly is 30-days free storage?
• How do you calculate the volume of my products?

SRF Inventory 13

• How much inventory do you need for SRF?
• What criteria are you using to evaluate the quality of inventory?
• Can I cancel an ASN?
• What happens to my QC failed items?
• I want to register for SRF, but my business needs are season specific. Please help!

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SRF Packaging 4

• What happens in case of a multi-item order?
• When will I be billed for packaging?
• Do I need to provide my packaging preference at the time of product upload?
• Do I need to mention packaging type for all products?