What's an RTO?
An RTO (Return To Origin) happens when a shipment can't be delivered and gets sent back to you. This can delay deliveries and hurt your business.
Why do RTOs occur?
- Incorrect address
- Recipient unavailable
- Customer refusal
- COD issues (Cash on Delivery)
- Remote delivery area
How to avoid RTOs?
- Double-check addresses before shipping.
- Keep customers informed about deliveries.
- Clearly communicate COD amounts.
Minimize RTOs for smoother deliveries!