NDR Escalation
NDR stands for Non-Delivery Report and which shows orders in their undelivered status. A seller needs to take an action whenever an NDR raised on his/her pa...
Wed, 6 Feb, 2019 at 3:01 PM
When an NDR raised on the panel, you have two options to process it: 1. Opt for a Reattempt 2. Opt for RTO (Return to Origin) 1. When you opt ...
Fri, 11 Sep, 2020 at 5:04 PM
We request you to take action on your NDR shipments at the earliest or within 24 hours. It will help in forwarding your information to the courier in real-t...
Fri, 13 Nov, 2020 at 12:17 AM
If you want to escalate your NDR reattempt request, please follow the steps below: 1. Log in to your account and go to "Shipments" from the le...
Mon, 27 Jul, 2020 at 7:06 PM
We provide a maximum of three attempts to deliver your order. However, it also depends on the selected courier partner and NDR reason. In general, most cour...
Fri, 13 Nov, 2020 at 3:05 PM
Generally, courier takes action within 24 to 48 hours on your undelivered shipment.
Fri, 13 Nov, 2020 at 2:52 PM
You can now contact your buyer directly from your Shiprocket account to ask if they want a reattempt for their undelivered order or not. You can also use th...
Thu, 14 Jan, 2021 at 6:14 PM