You can now freeze your product's actual weight & dimensions to avoid frequent weight discrepancies. For this:

a) Log in to your Shiprocket account and go to Weight Panel from the left menu. Select Weight Freeze from the extended menu.

b) Here you can either request a weight freeze for your existing products or import new products.

c) Click on Request Weight Freeze for your preferred SKU and fill out the form.

d) Upload at least 1 product image and 3 final package images. Make sure the length, width, height and actual weight of the product is visible in the photographs.

e) Next, add the weight and dimensions of your package.

f) Once the request is successfully sent, you can track the status of your request on the seller panel.