Understanding Shipment Costs: Forward vs. RTO Charges

There are two main types of shipping costs you'll encounter: forward shipment charges and RTO charges. Both are important to understand for your business.

  • Forward Shipment Charges: These are the standard fees you pay to get your product from your warehouse to the customer's address. Think of it as a one-way trip for your package.

  • RTO Charges (Return To Origin): Additional costs come into play if a delivery attempt fails and the package is sent back to you (the seller). RTO stands for "Return To Origin." So, these charges cover the return journey of your product.

In simpler terms:

  • Forward charges are the initial fare you pay for a taxi ride to your friend's house.
  • RTO charges are like the unexpected cost you incur if your friend isn't home and the taxi has to drive you back.

Finding Your Rates:

To get specific details about forward shipment charges, you can use the rate calculator within your Shiprocket panel. Here's how to access it:

  1. Log in to your Shiprocket account.
  2. Navigate to the "Tools" section.
  3. Click on "Rate Calculator" from the left-hand menu.

Getting RTO Charge Estimates:

Courier Assignment: You'll see the RTO charge associated with your chosen courier during the shipment booking process.