If a Freight invoice is pending:
Here, we hold 1.5x of your COD remittance. We will transfer the pending remittance to your bank account as soon as you clear your invoice.
If a SaaS invoice is pending:
If your invoice is still overdue after the last date, you get 10 extra days to clear your invoice. After this, your account will be suspended. You can then downgrade to our Lite plan or renew your existing plan as required.
If you have any further query, you can call our customer support team at +91-9711621040.