Customer Support

Create Order 7

• How to Create a COD/Prepaid Order in Shiprocket?
• What Is an Order ID?
• What Is a SKU, HSN Code, and Eway Bill Number?
• Can I Create an Order Without Adding Product to the Catalog?
• How to add orders in bulk?

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Reports 3

• How do I see my orders report?
• How do I see my shipments report?
• How to download the remittance report for my COD orders

Process Order 12

• How do I automatically sync my orders ?
• How to download all my orders from the Shiprocket Panel?
• How do I ship an order? Detailed order processing guide
• How do I edit/modify an order in Shiprocket?
• How do I process or ship my orders in bulk?

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Order Cancellation 3

• What happens to my wallet balance if I cancel my order?
• Can I cancel an order or shipment in Shiprocket? How will I get the refund for it?
• My order is in out for pickup status. Can I cancel it?