Customer Support

Tracking Page 3

• What is Post Ship in Shiprocket? Why should I opt for it?
• I want to create my own tracking page. Please help!
• Step-by-step guide to link your existing domain to Post Ship tracking page

Returns 4

• How do I enable ‘Returns’ on my Post Ship tracking page?
• How Do I Accept/Reject Returns on Shiprocket?
• How to enable QC functionality for my return orders?
• What are the criteria of Quality Examination for return shipments?

Refunds 3

• How to activate “refund” on my post ship tracking page?
• Understanding the new refund process by Shiprocket
• How to add refund details while creating a return order?