Customer Support

Order FAQ's 1

• How Shiprocket works?

Billing FAQ's 2

• What is Shiprocket Early COD? Should I opt for it?
• How to activate Early COD for my Shiprocket account?

Integration FAQ's 2

• Can I Ship Directly Through My Website/E-commerce Channels?
• Can I use more than one courier partner?

Shipment FAQ's 3

• How many COD & pickup pincodes do you cover?
• What is Split Shipment? How do I enable it for my account?
• What is Multi Packet Shipment?

Others 7

• Is Shiprocket a courier partner?
• Which products are prohibited/dangerous to ship via Shiprocket?
• Whom should I contact - Shiprocket or courier partner?
• I forgot my password. How do I reset it?
• I'm not able to log in to my Shiprocket account

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