What are the necessary steps to be fulfilled for hassle free COD remittance?
To get a hassle-free COD remittance, ensure the following: Bank details are updated in your Shiprocket panel in which you want the amount to get remitted....
Tue, 12 Apr, 2022 at 3:21 PM
I want to check how much COD is pending to be remitted?
In ShipRocket, you can easily view the COD amount that is pending to be remitted. For this; 1. Go to the Billing tab and click on the COD Remittance tab...
Tue, 12 Apr, 2022 at 3:24 PM
I want to upgrade my Shiprocket plan. How do I do it?
ShipRocket offers a range of plans which fit any requirement that a user might have. If you wish to upgrade your plan, follow the steps given below: 1. ...
Tue, 12 Apr, 2022 at 3:32 PM
What is Shiprocket Postpaid? How do I activate it?
The Postpaid plan is an effective way for the seller to get more transparent reconciliations, uninterrupted shipping, and benefit from faster COD remittance...
Tue, 12 Apr, 2022 at 3:38 PM
I have already activated Shiprocket Postpaid, but it's not showing active for my account.
Uh-oh! That definitely shouldn’t be happening. We recommend you contact our customer support team right away by: 1. Sending us an email at support@shi...
Tue, 12 Apr, 2022 at 3:39 PM
How many times do I get freight invoices in a month?
We bill our customers twice in a month, therefore you would receive freight invoices at the mid and end of every month.
Tue, 12 Apr, 2022 at 3:40 PM
Please explain the Paid and Unpaid Freight Invoices
At ShipRocket, you can find two types of invoices:    Saas invoice: It is a receipt of your purchased plans at ShipRocket. Freight invoice: Invoice fo...
Tue, 12 Apr, 2022 at 3:41 PM
What happens if I don't pay my invoice?
If a Freight invoice is pending: Here, we hold 1.5x of your COD remittance. We will transfer the pending remittance to your bank account as soon as yo...
Tue, 12 Apr, 2022 at 3:42 PM
How can I pay my shipping invoice?
To pay your shipping invoice, please follow the steps mentioned below: Log into your Shiprocket panel Click on the ‘Billings’ section from the left ...
Tue, 12 Apr, 2022 at 3:42 PM